Customer service & technical support

Effective & professional support

We offer professional support to you as a customer. Currently, you have the following possibilities to get in touch with us:

• E-Mail Support Service
• Call-back service
• Live Chat
• Skype
• Contact form

E-Mail Service

1. Customer service for all inquiries, no technical support ->
2. Technical support offers assistance on technical questions ->

Call-back service

May we call you back? Would you like advice by telephone and / or support?

We are happy to receive your contact data at the following number: +41(0)22 534 99 92. Please do not forget to state your name and surname as well as a call number which we can reach you on.

Live Chat & Skype

Since June 01, 2008 our Live Chat has also been activated. For smaller issues, this is the fastest solution. In case you use Skype, you can reach us via Live Chat today.

What we always wanted to know from you...

Do you have an idea of what we could improve? We are happy to receive your suggestions and comments at any time. Please use our contact form.